Hide Cash on Delivery for the orders you choose. The customer can continue with another available payment method.
Help topics
Step by step
Open the COD restrictions and add a rule.
Choose when it applies, for example when cart weight is at least 10 kg.
Save, then test one order that meets the rule and one that does not.
When to hide Cash on Delivery
Each rule describes a situation where you do not want to offer COD. Add at least one condition.
For example, a cart-weight rule at least 10 kg hides COD for a 12 kg order. A 5 kg order keeps COD unless another restriction applies.
Example settings in English: hide COD for guest carts of €150 or more. The preview updates as you edit; changes apply only after saving. Open full screenshot
How conditions work together
All conditions in one rule must be true together. Outside your local region AND weight at least 10 kg means only heavy orders outside that region are affected.
To hide COD either outside the region OR at least 10 kg, create two separate rules. The Conditions page explains each available field.
Which rule applies first
Rules are checked from top to bottom. Put specific cases first.
Restrictions, fees and advances have separate rule lists. Each list uses its first matching rule. Fees and advances within the same list are not added together.
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