You are fully protected by our 100% Money Back Guarantee. If during the next 14 days you experience an issue that makes the plugin unusable and we are unable to resolve it, we’ll happily consider offering a full refund of your money.
A refund request applies on those cases:
- We advertised a feature that is not included on our product
- We advertised a feature that does not works as described and the way it appears on our demo
- We advertised a feature that is not working on the updated versions of WordPress/WooCommerce (and we didn’t fixed it inside 14 working days)
A refund request is declined on those cases:
- Customer decided that he/she doesn’t need the product, or found a better alternative, or changed his/her mind
- 3rd party compatibility issues (Our team will create a new version providing compatibility to the customer)
- Old WordPress/WooCommerce version – We don’t provide backwards compatibility on really outdated WordPress/WooCommerce versions
- Customer decides that he needs another feature, that is not included on our feature list (New features are going to be developed, but it’s COMPANY’s decision to make for which ones and when are going to be implemented)